FAQ
If you are in an emergency situation that requires immediate attention, please call (+254)762 223 925.
Our attendants at the clinic will give you useful instructions to help you handle the situation and directions to our facility. We are located in Nairobi, at Park Suites 6th Floor along Parklands Road.
When you arrive at Nairobi Sterling Dental Clinic, You will be warmly welcomed by our staff, who will then usher you to our comfortable waiting room. Once the dentist on call is ready to receive you, we will examine you as quickly as possible. We shall provide you with personalized care that is aimed at improving your dental health and the general quality of your life.
The average waiting time is 15 minutes and the high quality of treatment and general services is unmatched.
You may have referred yourself, have been referred by another specialist, or by Medical Insurance. We shall take in your personal details and add you to our patient records. You will then be directed to see the dental specialist at the clinic.
We will discuss your dental problem and related concerns and ask about your medical history. A thorough examination will then follow. We may request examinations and tests to assist and support our diagnosis.
Our team is always available and ready to offer assistance wherever needed and provide you with the highest standards of medical care.
Yes. We do.
Ordinary x-rays, panoramic mouth views, ultrasonography, endoscopy, CT scan, bone mass density scanner, or laser imager (digital developer ) can be performed on location. We have all you need to make your treatment successful and as easy as possible.
Yes.
We value all our patients, and especially young children. We understand that they need special attention and expert care for their dental visits. A trained and experienced pediatrician is immediately available if needed.
Certain cases require injections for a quick and full recovery. These can include antibiotics, anti-inflammators, local anesthesia, or steroids.
Steroids and local anesthesia injections are administered by our Doctors, while anti-inflammators/antibiotics are administered by an experienced nurse under close supervision.
We are able to undertake minor surgical procedures at our facility, using local anesthesia or superficial sedation. You can trust us to deliver safe procedures, that are not only comfortable, but effective.
Nairobi Sterling Dental accepts most of the major medical covers.
If this is not your case, or if you have no insurance coverage, then you will be expected to pay the bill in cash or credit card at the end of the treatment.
An estimate of consultation fees and costs, investigations, or procedures are available upon request.
We also recommend patients to check with their insurance providers to confirm whether they cater for dental services, and if there any restrictions on services allowed, and other applicable terms.
Yes. we do.
There is plenty of parking space at Park Suites Plaza.